Digital OneDigital One

Services

Operate.

Day-2 done right.

Day-2 done right. Reliability, security, and cost control as one continuous practice.

Overview

What Operate looks like with Digital One.

Cloud only wins if it runs reliably, securely, and at the right cost — week after week, year after year. Operate is where that work happens: managed cloud operations, security operations and FinOps as one continuous practice, with one accountable team working from the same telemetry.

We run your Huawei Cloud estate against SLOs you helped define, not generic ones. And we feed what we learn back into the platform — so the cost curve trends in the right direction, not the wrong one.

What we do

Three workstreams, one phase.

24×7

Managed cloud ops

Monitoring, patching, backups, incident response, RCAs.

We run your Huawei Cloud estate against the SLOs that matter — patches, backups, DR drills, change management, and a real on-call rotation. Fewer surprises, faster recovery.

What we actually do

  • 24×7 SLO-tied monitoring
  • OS & platform patching
  • Backup validation & DR drills
  • On-call rotation & runbooks
  • Post-incident reviews
  • Change management
  • Monthly operational review
Continuous

Security operations

Posture management, key management, threat detection.

Security is a posture you defend daily. We scan continuously, route findings to the team that can fix them, and feed DNS, identity and platform telemetry into one queue — so no incident falls between vendor consoles.

What we actually do

  • Continuous posture scanning
  • Identity hygiene & key rotation
  • DNS-layer protection (DNSDome)
  • SIEM / XDR enrichment
  • Vulnerability management
  • Unified incident response
  • Compliance posture reporting
Monthly review

FinOps

Visibility, allocation, and right-sizing across the estate.

Cloud spend grows when nobody owns it. We allocate every resource, alert before the invoice, and review right-sizing monthly with engineering and finance in the same room.

What we actually do

  • Cost allocation by team & tag
  • Anomaly alerts pre-invoice
  • Right-sizing analysis
  • Reservations & savings plans
  • Idle resource cleanup
  • Showback / chargeback
  • Monthly FinOps review

Tools we use

The platforms we run as part of Operate.

We don't just resell these — we deploy, integrate and operate them as part of your operate practice.

DNSSense

DNS-layer security

DNSSense is our always-on DNS-layer defence inside Operate. AI-driven analysis of every DNS query across your estate surfaces phishing, malware, ransomware and DNS tunneling — including the slow, hard-to-spot kind — and routes high-signal indicators into the SOC queue. We deploy DNSDome and DNSEye on day one and tune them month-on-month, so the layer attackers prefer is the layer we watch hardest.

ODIRODIR

Cloud management, security posture & FinOps

ODIR is the control plane our engineers live in. Cloud Map gives us real-time visibility across your Huawei Cloud estate; Command Center & Defense Scan run continuous operational and security checks; Secure Guard & FinOps surface cost outliers, posture drift and resource sprawl with prioritized fixes. We act on ODIR's findings every day — it's how reliability, security and cost stay healthy without you chasing dashboards.

What you walk away with

Outcomes, not slideware.

  • SLO attainment reporting against agreed targets
  • Predictable monthly cloud spend with anomaly alerts
  • Security posture continuously scanned and improved
  • One queue, one team — no finger-pointing across vendors

Next phase — Innovate

Turn cloud into a capability — with AI and GenAI in production.

Digital One runs Activate → Migrate → Operate → Innovate as one continuous flow, with one accountable team across every phase.